Job Description
Overview
Senior UX Designer at Amazon Customer Service, focusing on AI-driven, customer‑centered experiences to reinvent self‑service solutions.
Experience
8+ yrs
Responsibilities
- Contribute to product direction within a cross‑functional team of AI scientists, developers, researchers and product managers
- Translate complex AI and automation concepts into intuitive, easy‑to‑use customer experiences
- Drive innovation throughout the product development process from research to polished UI design
- Present work and gather feedback from executives and stakeholders
- Foster a collaborative, problem‑solving culture and raise design standards
Eligibility
- 8+ years of design experience
- Available online portfolio
- Proficiency with Photoshop, Illustrator, InDesign and prototyping using HTML, JavaScript, CSS, Ajax
- Experience applying Scrum to visual or UX design processes (preferred)
- Experience designing complex workflows (preferred)
Skills
PhotoshopIllustratorInDesignHTMLJavaScriptCSSAjax
About Company
Amazon is a global technology and e‑commerce leader; its Customer Service division leverages generative AI to create smart, personalized self‑service experiences for millions of users.
