Senior Manager Digital Product Management
Job Description
Overview
American Express is seeking a strategic product manager to own platform fulfillment capabilities that support American Express Enterprise Fulfillment Services, focusing on creating a seamless and personalized experience for customers. The role involves developing and delivering Card Number Application Platform (CNAP) related strategies and capabilities. The goal is to accelerate cardmembers' access to spending through a fulfillment and servicing ecosystem.
Experience
5+ years
Responsibilities
- Owning, developing, and delivering Card Number Application Platform (CNAP) related strategies and capabilities
- Shaping platform capabilities for greater reusability, maintainability, and scalability
- Performing research to uncover opportunities and brainstorm new solutions
- Defining and building self-service tools to decrease time to market
- Leading the Agile product development process
Eligibility
- 5+ years of experience as a product manager
- Proficient at investigating customer needs and problems
- Robust knowledge of software architectural patterns, systems integration, APIs, and full-stack web development
- Understanding of software performance monitoring and analytics
Skills
About Company
American Express is a company with a 175-year history of innovation, shared values, and leadership behaviors, committed to backing its customers, communities, and colleagues with a strong risk mindset.
