Senior Manager-Digital Product Management

Overview

The role leads the development and delivery of strategic payment network capabilities for American Express, translating business and partner needs into product requirements and execution plans. It requires deep knowledge of payment networks, strong project management, and stakeholder communication across global, cross‑functional teams.

Responsibilities

• Develop and execute product roadmaps for payment network capabilities aligned with enterprise priorities and regulatory requirements.
• Lead end‑to‑end delivery of features such as Authorization, Tokenization, Authentication, Digital Wallets, and Network‑to‑Network integrations.
• Translate business, customer, partner, and regulatory needs into user stories, acceptance criteria, and delivery milestones.
• Coordinate cross‑functional workstreams, manage risks, dependencies, and governance, and communicate progress to senior leaders.
• Partner with Engineering, QA, Operations, Risk, Compliance, and external partners to ensure scalable, secure, and resilient solutions.

Eligibility

• Strong expertise in payment networks, issuing, acquiring, and transaction processing.
• Experience delivering network‑related products or capabilities through full product lifecycle.
• Bachelor's or master's degree in Computer Science, Engineering, Information Systems, Business Management, or related field.

Skills