Product Manager, Patient Messaging

Overview

The role is a Product Manager for Athenahealth's Patient Messaging Zone in Bangalore, responsible for driving AI‑enabled communication capabilities that connect patients and care teams safely and efficiently.

Responsibilities

• Define and manage product strategy and roadmap for AI‑enabled patient messaging
• Collaborate with data science and engineering to design AI features with trust guardrails and appropriate behavior
• Write clear user stories, acceptance criteria, and product requirements including model edge cases and fallback paths
• Prioritize backlog and guide day‑to‑day Agile delivery with engineering and scrum teams
• Monitor product and model performance after release, using feedback and metrics to drive iterative improvements

Eligibility

• 8+ years of product management experience, preferably in healthcare or health technology
• Bachelor's degree required; degree in Computer Science, Data Science, Business or related field preferred
• Strong understanding of AI/ML concepts, responsible AI principles, and experience bringing AI‑driven products to market

Skills