Adaptive Experience Designer

Overview

Hybrid Adaptive Experience Designer role focused on creating data-driven digital experiences for healthcare products using SQL analytics and facets platform insights, aiming to improve member outcomes and operational efficiency. The position works collaboratively in a day‑shift hybrid model for a global organization.

Responsibilities

• Design adaptive digital journeys informed by SQL and facets data to enhance member engagement and payer outcomes
• Collaborate with product owners, business analysts and cross‑functional teams to translate strategies into interaction flows and experience blueprints
• Analyze complex payer and member datasets with SQL to uncover patterns that guide design decisions and prioritization
• Create detailed specifications, dashboards and SQL queries to monitor adoption, satisfaction and error trends
• Ensure compliance, accessibility and privacy while presenting insights and recommendations to stakeholders

Eligibility

• 5-7 years hands‑on experience in experience or product design
• Advanced SQL expertise and practical knowledge of facets platform
• Deep familiarity with healthcare products and payer domain concepts

Skills