Senior Content Designer

Overview

The Senior Content Designer at CVS Health shapes user-friendly health experiences by blending content strategy with design. This role collaborates with cross‑functional teams to simplify complex information across digital products.

Responsibilities

• Translate complex concepts and processes into clear, compelling design and content.
• Conduct UX research and leverage data to identify opportunities and reduce user friction.
• Create content and design ecosystems across multiple channels, devices, and touchpoints.
• Drive collaboration with designers, product managers, and stakeholders while advocating for innovative design patterns.
• Lead and mentor other content strategists/designers, facilitate workshops, and oversee content reviews.

Eligibility

• 5+ years of experience in UX writing, UX design, or content design.
• Experience in health care, pharmacy, or other regulated industries.
• Bachelor's or master's degree in HCI, Information Architecture, Technical Writing, English, Journalism, or equivalent.

Skills