Job Description
Overview
Product Manager for Assisted Services focusing on Financial Services, Risk & Trust at eBay, responsible for defining and delivering AI‑powered workflows that improve customer support efficiency and trust.
Experience
3+ yrs
Responsibilities
- Build intuitive user experiences and backend workflows that minimize friction and cognitive burden
- Define detailed product requirements and specifications for complex features
- Analyze analytics, teammate feedback, and customer data to identify improvement opportunities
- Collaborate with design, engineering, legal, risk, operations, and policy teams to shape roadmaps and drive measurable outcomes
- Ensure extensibility, scalability, and AI‑driven feature integration across systems
Eligibility
- Background or strong interest in financial services, risk management, or customer experience platforms
- 3+ years of product management or related experience
- N/A
Skills
Product ManagementAI/MLData AnalysisUser ExperienceCollaboration
About Company
eBay is a global e‑commerce leader operating in over 190 markets, connecting millions of buyers and sellers and driving economic opportunity through its online marketplace.
