Job Description
Overview
eBay is seeking a Senior Manager, Applied Research to lead a team of researchers and engineers in building a next-generation Shipping Intelligence Platform powered by advanced AI technologies. The role involves driving innovation from ideation to production and delivering scalable AI systems that directly impact customer experience, operational efficiency, and business outcomes. The ideal candidate will have a strong background in Machine Learning, Deep Learning, NLP, and Large Language Models.
Experience
10+ years
Responsibilities
- Lead & Grow Talent: Build, mentor, and lead a high-performing team of applied researchers and ML engineers.
- Drive AI Innovation: Define and execute the AI/ML roadmap for shipping intelligence, leveraging NLP, LLMs, recommender systems, and multimodal learning.
- Deliver at Scale: Own the end-to-end lifecycle—from research and prototyping to production deployment in a high-volume, low-latency environment.
- Influence Product & Strategy: Partner with Product, Engineering, Analytics, and Operations leaders to shape the future of shipping experiences on eBay.
- Advance Personalization & Recommendations: Drive strategies that improve discovery, engagement, and conversion across the marketplace.
Eligibility
- MS/PhD in Computer Science, Machine Learning, AI, or a related field (or equivalent practical experience)
- 10+ years of experience in ML/AI or software engineering, with significant leadership experience
- Proven track record of leading applied research or ML teams in fast-paced, production-driven environments
Skills
About Company
eBay is a global ecommerce leader that empowers millions of buyers and sellers in more than 190 markets around the world, committed to pushing boundaries and leaving its mark as it reinvents the future of ecommerce for enthusiasts.

