Customer-IXD-UX Designer-Senior

Overview

EY is seeking a senior UX leader to shape digital product experiences, define strategy and design standards, and build high‑performing multidisciplinary design teams. The role involves driving end‑to‑end design execution, scaling design systems, and leveraging AI‑enabled workflows to deliver measurable business outcomes.

Responsibilities

• Define and drive experience vision, strategy, and design principles across products and services.
• Lead and mentor multidisciplinary design teams including UX Designers, Researchers, Content Designers, and Design Operations specialists.
• Partner with product, engineering, and business teams to integrate customer insights into decision‑making and deliver end‑to‑end design solutions.
• Strengthen and scale design systems, accessibility standards, and reusable experience patterns, leveraging AI‑enabled workflows.
• Facilitate workshops, stakeholder engagements and executive presentations to build alignment and measurable business outcomes.

Eligibility

• 6+ years of experience in User Experience, Product Design or related disciplines
• Minimum 3 years of experience leading design teams or managing multidisciplinary design organizations
• Bachelor’s or Master’s degree in Design, HCI or related field; certifications (e.g., IIT, HFI) preferred

Skills