Job Description
Overview
The role of a Digital Product Manager is to own and drive the product strategy, roadmap, and delivery for Digital Identity Verification & Authentication (DIVA), ensuring secure and seamless identity verification experiences. The manager will align business, technology, operations, and risk stakeholders to deliver measurable outcomes. The goal is to drive standardization, improve speed, and control while meeting regulatory expectations.
Experience
2+yrs
Responsibilities
- Define and maintain the multi-year DIVA product vision and roadmap
- Lead ideation with cross-functional stakeholders to shape opportunities into prioritized initiatives
- Optimize end-to-end verification journeys to improve completion and pass rates
- Lead cross-functional squads to deliver outcomes using agile practices
- Ensure DIVA capabilities meet security, privacy, and regulatory requirements
Eligibility
- Experience as a Digital Product Manager/Owner delivering customer-facing products at scale
- Strong understanding of digital identity verification, authentication, or fraud/risk controls in financial services
- Proven ability to use data to drive product decisions
Skills
About Company
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected, and opinions count, providing a workplace that fosters continuous professional development and growth within an inclusive and diverse environment.
