Manager, Product Experience Design

Overview

The Manager, Product Experience Design leads CX and UI design for data‑driven products, creating prototypes, MVPs, and digital experiences across B2B and B2B2C platforms. The role collaborates cross‑functionally to shape Mastercard’s next generation of data products.

Responsibilities

• Design proof‑of‑concepts and minimum viable data products using human‑centric, Lean UX and Design Thinking methods.
• Facilitate Design Thinking workshops with industry verticals, regional leads and end‑users to inform product concepts.
• Develop and contribute to Mastercard’s design pattern library and create visual mockups, wireframes, and prototypes using tools such as Figma and Sketch.
• Partner with brand, marketing, and technology teams to deliver responsive, user‑focused web, mobile and voice interfaces that balance business goals and user engagement.
• Liaise with regional and country teams to ensure designs reflect the diverse needs of a global user base.

Eligibility

• Expertise in customer experience (CX) and user interface design for data‑driven products.
• Proven experience in rapid prototyping, user personas, journey mapping, and design tools (Figma, Sketch, Adobe XD/Illustrator).
• Strong collaboration skills across cross‑functional teams; no specific educational requirement mentioned.

Skills