Manager, Product Management

Overview

The role of Manager, Product Management at Mastercard involves defining performance standards, setting metrics and targets, and driving the roadmap for connection success rates, latency, durability, and partner experience. The ideal candidate is passionate about open banking, highly analytical, and comfortable working across product, engineering, infrastructure, and support teams. The goal is to own connectivity performance across financial institution integrations.

Responsibilities

• Own FI connectivity performance, including quality, reliability, and customer experience outcomes
• Define and track key health metrics such as success rate, latency, durability, and data quality
• Partner across product and engineering teams to prioritize platform problems, align on tradeoffs, and drive roadmap execution
• Set resilience standards and performance expectations for the connectivity platform and drive initiatives that improve durability at scale
• Drive platform initiatives such as intelligent batching and workflow optimization to improve performance and reduce redundant FI API calls

Eligibility

• Passion for open banking and financial data connectivity
• Strong analytical and problem-solving skills
• Experience owning API reliability and performance at scale across complex data connectivity platforms

Skills