Senior UX/CX Designer

Overview

The Senior Product Designer at Optum’s Enterprise Digital Product Office will lead the design of complex web and mobile experiences, driving discovery, user‑centered strategy, and cross‑functional collaboration. The role blends strategic thinking with hands‑on execution to advance health‑focused digital solutions.

Responsibilities

• Lead end-to-end design of complex product initiatives from discovery through delivery and continuous improvement
• Partner with product managers, engineers, researchers and stakeholders to define problems and create user‑centered solutions
• Facilitate discovery activities such as workshops, journey mapping, and translate research and analytics into design strategies
• Produce design artifacts—including user flows, wireframes, high‑fidelity mockups, prototypes—and contribute to the design system and best practices
• Mentor fellow designers, champion accessibility and inclusive design, and collaborate with globally distributed teams

Eligibility

• 7+ years of experience designing digital products for web and mobile, preferably enterprise solutions
• Proven experience leading discovery activities and working in Agile product development environments
• Strong portfolio demonstrating end‑to‑end product design; no specific educational requirement

Skills