Senior UX/CX Designer-Product Design

Overview

The Senior Product Designer will lead end‑to‑end design of complex web and mobile digital experiences for Optum, driving discovery, user‑centered solutions, and product strategy. This role blends strategic thinking with hands‑on design execution while mentoring other designers and collaborating with cross‑functional, globally distributed teams.

Responsibilities

• Lead the full design lifecycle of complex product initiatives from discovery to delivery and continuous improvement
• Facilitate discovery activities, stakeholder workshops, journey mapping, and translate research into actionable design strategies
• Create and communicate design artifacts such as user flows, wireframes, high‑fidelity mockups, prototypes, and contribute to the design system
• Partner with product managers, engineers, and researchers to ensure high‑quality implementation and champion accessibility and inclusive design
• Mentor fellow designers, provide feedback, and promote collaborative design culture across distributed teams

Eligibility

• Graduate degree or equivalent experience
• 7+ years designing digital products for web and mobile, including enterprise solutions
• Proven experience leading discovery activities and working in Agile environments

Skills