IT&D Manager, Vendor & Commercial

Overview

We are looking for an IT&D Manager, Vendor & Commercial to manage the wider IT vendor ecosystem, ensuring consistent commercial governance, performance management, and value delivery across all non-Tier 1 suppliers. The role involves partnering with IT&D Global Capability teams, negotiating contracts, and managing vendor performance. The goal is to ensure compliance with contractual terms, financial controls, and regulatory requirements.

Responsibilities

• Partner with IT&D Global Capability teams to manage the non-Tier 1 IT vendor landscape
• Lead negotiation of contracts, commercials, and service terms for assigned vendors
• Draft, maintain, and manage SLAs to ensure service expectations are clearly defined and met
• Track and manage contract renewals, extensions, and changes
• Support procurement and vendor selection activities in line with IT&D standards

Eligibility

• Experience in IT vendor management, commercial management, procurement, or related roles
• Solid understanding of IT contracts, SLAs, and vendor service models
• Experience managing multiple vendors across different technologies or service types

Skills