Job Description
Overview
Scapia is hiring a Group Product Manager to lead its Storefront, Recommendations, and CRM initiatives, building personalized discovery and performance‑optimized experiences across app and web. The role will shape the recommendations platform, unified customer intent view, and in‑app notification systems to drive user activation, retention, and monetization.
Experience
7+ years
Responsibilities
- Own the roadmap and delivery of the recommendations platform, including user signals, context, and supply inputs
- Drive app and web performance improvements such as app size, start time, crash‑free rate, and Core Web Vitals
- Define and execute a unified customer data and intent strategy combining behavioral and declared signals
- Build and manage in‑app notification and CRM systems with segmentation, trust guardrails, and high open rates
- Partner with data science/ML teams and lead multi‑workstream initiatives while managing other PMs
Eligibility
- 7+ years product management experience
- 2‑3 years owning recommendations, personalization, or lifecycle‑marketing systems at scale
- Proficiency with app performance metrics (crash‑free rate, cold start) and web performance metrics (Core Web Vitals)
- Experience collaborating with data science or ML teams on signal design and recommendation models
- Track record of building CRM or notification systems that increase engagement without eroding trust
Skills
Product ManagementRecommendationsPersonalizationCRMApp PerformanceWeb PerformanceData Science CollaborationMachine Learning
About Company
Scapia is a credit‑card company that turns everyday expenses into travel experiences, focusing on customer delight and a culture of honesty and passion.
