Sr Inbound Product Manager

Overview

Lead product strategy and execution for ServiceNow's AI-driven solutions, guiding cross-functional teams to deliver high-quality, customer-centric products.

Responsibilities

• Define and drive product strategy to support growth toward $10B+ revenue.
• Communicate product priorities, build consensus, and own outcomes across organizational boundaries.
• Guide projects through development by collaborating with multiple teams and integrating usability studies, research, and market analysis.
• Translate complex problems into clear requirements and multi‑mode communications for diverse audiences.
• Prioritize high‑impact activities and maintain a product roadmap aligned with customer needs.

Eligibility

• 5+ years of software product management experience
• Proven experience integrating AI into work processes, decision‑making, or automation
• Strong prioritization, customer‑centric mindset, and ability to build relationships

Skills