Manager - Customer Interaction Suite

Overview

Tata Communications is seeking a highly motivated and customer-focused Product Owner to drive the successful delivery of digital products and business solutions. The role involves backlog ownership, requirements definition, prioritization, and collaboration with Agile delivery teams. The ideal candidate should demonstrate strong Product Manager instincts, including strategic thinking and customer empathy.

Responsibilities

• Own, maintain, and prioritize the product backlog in alignment with business objectives and customer needs
• Translate business requirements into clear user stories, acceptance criteria, and functional specifications
• Partner closely with development, QA, UX/UI, and architecture teams throughout the product lifecycle
• Facilitate backlog refinement, sprint planning, reviews, and other Agile ceremonies
• Provide timely clarification and decision-making support to delivery teams

Eligibility

• Strong experience working as a Product Owner in Agile/Scrum environments
• Expertise in backlog management, prioritization, user story creation, and acceptance criteria definition
• Ability to balance short-term delivery needs with longer-term business objectives

Skills