Technical Product Manager, CIAM

Overview

The Technical Product Manager – CIAM leads discovery, design, and delivery of identity and access management solutions across B2C and B2B products, balancing security, usability, and conversion. The role collaborates cross‑functionally, maintains a prioritized backlog, and drives releases in a hybrid work environment.

Responsibilities

• Lead discovery and define CIAM use cases (sign‑up, sign‑in, SSO, MFA, consent, etc.) across B2C/B2B products
• Write clear technical requirements, user stories and maintain a prioritized backlog for engineering teams
• Partner with engineering and architecture on API design, integration patterns, and platform decisions (build vs buy, migration, rollout)
• Coordinate releases, release notes, rollout plans and communicate with stakeholders including Security, Legal, Sales and Support
• Stay current on CIAM market trends, threats and best practices to improve capabilities while balancing security and user experience

Eligibility

• Deep knowledge of CIAM/IAM concepts and protocols such as OAuth 2.0, OpenID Connect, SAML, SSO/MFA
• 6+ years experience as a Product Manager/Owner on web‑based products or APIs, preferably in identity space
• Bachelor’s degree or equivalent professional experience

Skills