PRODUCT MANAGER L1

Overview

The role focuses on understanding customer needs to design and deliver tailored product solutions while overseeing product development, testing, and deployment. It also includes leading a team, managing resources, and ensuring performance and engagement.

Responsibilities

• Gather and analyze client requirements, draft user stories, and identify automation and process improvement opportunities
• Create product vision, roadmap, architecture and coordinate with developers, UX/UI designers, and DevOps for solution delivery
• Develop, test, and conduct user acceptance testing of the product in both Wipro and client environments
• Manage team resources, hiring, training, performance reviews, and drive employee engagement and diversity initiatives
• Track delivery metrics, quality, CSAT, and generate IP such as whitepapers and knowledge assets

Eligibility

• Domain expertise in ServiceNow SaaS product development and delivery
• 8-10 years of experience in product management, solution architecture, and client-facing roles
• Typically requires a Bachelor’s degree in Computer Science, Engineering or related field

Skills