Web, UX, and Digital Experience Designer

Overview

Artemis is seeking a full-time Web/UX/Digital Experience Designer to lead UX and digital design for CBP’s Trusted Traveler Programs, including website, mobile app, SMS, and email communications. The role involves creating mock‑ups, advisory design, and ensuring compliance with DHS branding and accessibility standards.

Responsibilities

• Create UX and graphic design mock-ups for website pages, mobile app features, SMS messages, and email communications for CBP’s Trusted Traveler Programs.
• Provide advisory design support, including information architecture, responsive layouts, and wayfinding requirements for CBP.gov Trusted Traveler Program pages.
• Develop training and reference materials enabling CBP staff to maintain web content and produce production‑ready source files.
• Map traveler journeys across the Global Entry continuum to identify pain points and recommend design improvements aligned with DHS CX/UX priorities.
• Design digital advertisements, web banners, and interactive creative for integrated marketing campaigns while ensuring accessibility (Section 508) and multilingual support.

Eligibility

• Minimum 3 years of experience in UX/UI design for web, mobile, email or SMS communications
• Bachelor’s degree in interaction design, HCI, graphic design, communications, or related field
• Ability to obtain and maintain a public trust clearance and legal authorization to work in the U.S.

Skills