Job Description
Overview
Cisco is hiring a Product Manager for the Webex Customer Experience Solutions team to define product direction, create outcome‑driven roadmaps, and lead cross‑functional delivery. The role operates with high autonomy, balancing customer value, quality, speed and business impact while communicating decisions to senior leaders.
Experience
10+ yrs
Responsibilities
- Define and prioritize near‑term vision and roadmap aligned with business strategy
- Gather and synthesize customer, market and data insights to shape product outcomes
- Partner with engineering, design and other functions to deliver high‑quality releases
- Monitor adoption, quality and impact post‑launch and guide iterative investment
- Influence senior stakeholders, mentor junior PMs and resolve cross‑functional escalations
Eligibility
- Product management or solution architecture experience in enterprise SaaS/communications
- 10+ years of experience managing product lifecycle, roadmap ownership and go‑to‑market
- Bachelor’s degree in Engineering, Computer Science, Business or equivalent
Skills
Product ManagementRoadmappingData‑Driven Decision MakingCustomer ExperienceAI
About Company
Cisco is a global technology leader that designs and sells networking, security, collaboration and AI‑enabled solutions, enabling organizations to connect, protect and transform their digital infrastructure.
