Job Description
Overview
Product Lead to own Scapia's Storefront, Recommendations & CRM charter, building personalized discovery experiences, performance‑optimized app/web journeys, and unified customer intent signals.
Experience
7+ years
Responsibilities
- Build and roadmap the recommendations platform across homepage, inner pages, order confirmation and coin pages
- Improve app and web performance metrics such as app size, start time, crash‑free rate, FCP and LCP
- Create a unified view of customer intent by combining behavioral and declared signals
- Design and own in‑app notification and CRM systems with segmentation logic and trust guardrails
- Collaborate with data science, engineering and infrastructure teams while managing multiple workstreams
Eligibility
- 7+ years product management experience
- 2-3 years leading recommendations, personalization or lifecycle marketing systems at scale
- Fluency with app performance metrics and Core Web Vitals
- Experience partnering with data science/ML teams on signal design
- Track record building CRM or in‑app notification systems
Skills
Product ManagementRecommendationsPersonalizationCRMPerformance Optimization
About Company
Scapia is a credit‑card company that converts everyday expenses into travel experiences, emphasizing customer delight, honesty and a passionate culture.
