Assistant Claims Manager (Product Liability)

Overview

The Assistant Claims Manager (Product Liability) leads technical and operational functions, ensuring compliance, quality delivery, staffing, and budget management for up to 25 colleagues. This role drives client relationships, oversees claims policies, and supports the organization’s quality programs.

Responsibilities

• Oversees internal quality review process and reports monthly
• Ensures compliance with client controls, audit and service agreement requirements
• Establishes business plans with goals for assigned clients and maintains client contacts
• Administers personnel policies, conducts interviews, hires, and manages performance development
• Provides leadership, guidance, and motivation to promote maximum performance

Eligibility

• Product liability claims management expertise
• Minimum 8 years claims management experience, including 1 year supervisory experience
• Bachelor's degree preferred

Skills