Job Description
Overview
The UX AI Designer leads the user experience strategy for AI-enabled products and workflows within Sedgwick's Transformation Office, translating complex AI capabilities into intuitive, trustworthy designs. This senior role collaborates across cross‑functional teams to ensure AI solutions are user‑centered, governed, and adopted effectively.
Experience
7+ yrs
Responsibilities
- Lead UX strategy and design direction for AI-enabled products, tools, platforms, and workflows.
- Design user experiences for Generative AI, conversational AI, copilots, and workflow automation solutions.
- Conduct user research, usability testing, and create journeys, personas, wireframes, and prototypes.
- Collaborate with AI architects, engineers, product owners, and business stakeholders to translate AI capabilities into user‑centered designs.
- Develop design standards, reusable patterns, and support AI governance, adoption, and effectiveness evaluation.
Eligibility
- Expertise in user experience, human‑centered design, and AI interaction design.
- 7+ years of UX/design experience with at least 3 years focused on AI‑enabled products or enterprise platforms.
- Bachelor’s degree in UX Design, HCI, Computer Science, Psychology or related field (Master’s preferred).
Skills
FigmaFigJamMiroAdobe Creative SuiteUX DesignHuman-AI InteractionGenerative AIConversational AIPrototypingUser Research
About Company
Sedgwick is a global risk, benefits, and integrated business solutions provider with 33,000 colleagues, recognized for its inclusive culture and being named among America’s greatest workplaces.
