Principal Product Manager

Overview

The Principal Product Manager will define and drive the multi-year vision and roadmap for Digital Servicing and AI-enabled platforms at Target, partnering with cross‑functional teams to deliver measurable business outcomes. This senior individual contributor role focuses on strategic product leadership, mentorship, and enterprise influence.

Responsibilities

• Establish and own the multi-year vision and roadmap for Digital Servicing, AI-powered experiences, and servicing platforms.
• Partner with Product, Technology, Data, Design, and Operations teams to set quarterly OKRs, prioritize investments, and deliver measurable outcomes.
• Elevate product management maturity across TES by coaching, mentoring, and instituting best practices in discovery, experimentation, and measurement.
• Influence senior leaders and align stakeholders without direct authority to accelerate execution and reduce decision‑making friction.
• Drive improvements in guest experience, team‑member productivity, operational efficiency, automation adoption, and cost‑to‑serve.

Eligibility

• Domain expertise in product management for retail, consumer servicing, enterprise platforms, or AI‑enabled products.
• 10+ years of product management experience, including strategy, roadmap definition, and leading cross‑functional transformations.
• Four‑year degree or equivalent experience.

Skills