Job Description
Overview
The Experience Designer at U.S. Bancorp India creates human‑centered, omni‑channel digital and human solutions that align user needs with business goals. The role collaborates across product, engineering, and brand teams to deliver inclusive, tested experiences from discovery through launch.
Responsibilities
- Leverage human‑centered design methods (design‑thinking, service design, research) to generate persuasive, strategic concepts that shape product roadmaps
- Perform competitive analysis and monitor market trends to inform design decisions
- Translate business, technical and user requirements into end‑to‑end, accessible and inclusive customer, employee and third‑party experiences
- Design omni‑channel experiences that improve customer satisfaction, empathy, usability and drive product adoption
- Conduct design work within an agile environment and champion design integration across the discover, deliver, and assess phases
Eligibility
- User experience design expertise
- Prior user experience design experience required
- N/A
Skills
Design ThinkingService DesignUser ResearchCompetitive AnalysisAgile MethodologyDesign Systems
About Company
U.S. Bancorp India is part of the U.S. Bank family, offering a wide range of career opportunities and focusing on innovative, customer‑centric financial services.
