Senior Product Manager, Patient Messaging

Overview

The role is a Product Manager for the Patient Messaging zone at athenahealth in Bangalore, responsible for defining the AI‑enabled communication product strategy and roadmap. It involves close collaboration with engineering, data science, UX, and US product peers to deliver safe, efficient messaging experiences.

Responsibilities

• Define and manage product strategy and AI‑enabled roadmap for patient messaging
• Write user stories, acceptance criteria, and requirements including AI model behavior and guardrails
• Prioritize backlog and guide Agile delivery with engineering and scrum teams
• Partner with cross‑functional teams to evaluate market trends, conduct product discovery, and monitor post‑release performance
• Coordinate with legal, compliance, security, and patient safety on responsible‑AI review processes

Eligibility

• Healthcare technology and AI/ML domain expertise
• 8+ years product management experience, preferably in health tech or AI‑driven products
• Bachelor's degree required, preferably in Computer Science, Data Science, Business or related field

Skills