Principal Product Manager

Overview

The role leads the product strategy and quality for enterprise search experiences across Outlook and Teams in Microsoft 365, defining metrics, benchmarks, and cross‑team priorities to improve user sentiment and engagement. It requires deep expertise in search, data‑driven decision‑making, and influencing in a highly matrixed environment.

Responsibilities

• Define and benchmark search quality across Outlook and Teams, setting targets for success metrics such as click‑through and satisfaction
• Identify high‑impact opportunities using user feedback, telemetry, and support signals to improve sentiment and engagement
• Own and prioritize the cross‑surface backlog, balancing trade‑offs like recall vs precision and latency vs quality
• Lead cross‑team planning, reviews, and executive communication to align on shipped, in‑flight, and at‑risk work
• Mentor product managers and drive data‑informed decision‑making across the organization

Eligibility

• 10+ years of product management experience, including ownership of large, matrixed product areas
• Proven track record in large‑scale search, relevance, ranking, or information retrieval products
• Strong data fluency and ability to define measurement systems; no specific educational requirement

Skills