Employee Experience Data & UX Insights Analyst

Overview

Siemens is looking for an Employee Experience Data & UX Insights Analyst to analyze incident data and feedback to improve employee experience. The role involves identifying friction points and translating user behavior data into clear insights. The ideal candidate will have 4-7 years of experience in data analysis, visualization, UX insights, or employee experience improvement.

Responsibilities

• Analyze incident data, feedback, and usage analytics to understand how employees interact with Office IT services
• Identify friction points across onboarding, ordering, activation, and support journeys to improve employee experience
• Translate user behavior data into clear insights that guide better service, product, and design decisions
• Build intuitive Power BI dashboards that make experience trends visible and actionable for stakeholders
• Connect insights to opportunities that simplify, automate, or improve Office IT services
• Collaborate with UX designers, service owners, and product teams to turn insights into real improvements

Eligibility

• 4-7 years of experience in data analysis, visualization, UX insights, or employee experience improvement
• Strong analytical skills to uncover patterns, issues, and practical improvement opportunities
• Understanding of UX principles and user journeys across end-to-end service interactions

Skills