Job Description
Overview
Lead Product Designer responsible for defining end‑to‑end design direction of a complex enterprise AI‑first product area, translating strategy and customer needs into intuitive, scalable experiences. Works closely with product, engineering, QA, research and global stakeholders while mentoring junior designers.
Experience
7+ yrs
Responsibilities
- Own design direction for a significant product area, turning strategy into AI‑first experiences
- Lead design of AI‑powered and agentic workflows, producing journey maps, prototypes and high‑fidelity designs
- Collaborate with Product Management, Engineering, QA, Research and stakeholders to align on design rationale and drive decisions
- Leverage research, product data, usability testing and customer feedback to identify friction and prioritize improvements
- Mentor mid‑level and early‑career designers, champion design‑system usage, accessibility and consistency
Eligibility
- Product design expertise in enterprise SaaS platforms
- 7+ years of product design experience with AI‑powered or agentic solutions
- Strong portfolio showing end‑to‑end ownership of complex product areas; no specific degree required
Skills
FigmaFigJamAIUX DesignPrototyping
About Company
Sprinklr is an AI‑native platform for Unified Customer Experience Management, serving 1,900+ enterprises including 60% of the Fortune 100, offering integrated solutions for social, marketing, service and insights across a single codebase.
