Job Description
Overview
Product Manager driving strategy, roadmap and delivery of AI-enabled digital automation products for Visa Client Services, focusing on process improvement and automation across onboarding, implementation and incident management.
Experience
5+ years
Responsibilities
- Own product vision, strategy, roadmap and lifecycle for digital, AI and automation products within Client Services
- Lead cross‑functional collaboration with business, technology, design, data science, risk, legal and regional teams to deliver product outcomes
- Define and monitor measurable KPIs, adoption, operational performance and responsible AI risk controls
- Drive development of AI‑enabled solutions including use‑case selection, prototyping, model readiness, deployment and ongoing monitoring
- Shape incident‑management platform capabilities and communicate product strategy and status to senior leadership
Eligibility
- Expertise in product management of digital/platform/AI products
- Experience building AI/ML enabled solutions (including generative or agentic AI) and incident‑management platforms
- Minimum 5 years product management experience (or 3 years with an advanced degree) and a Bachelor’s degree (or advanced degree)
Skills
Product ManagementAIMachine LearningAgileAPICloudData ScienceIncident ManagementPayments
About Company
Visa is a global leader in payments technology, enabling transactions for consumers, merchants, financial institutions and governments in over 200 countries and territories.
