Job Description
Overview
The Product Manager will own the strategy, roadmap and delivery of AI‑driven digital and automation products for Visa’s Client Services, driving process improvement and operational efficiency. The role requires translating complex business needs into scalable solutions while collaborating across technology, design, risk and compliance teams.
Experience
5+ years
Responsibilities
- Own product vision, strategy, roadmap and lifecycle for digital, AI and automation solutions in Client Services
- Drive cross‑functional collaboration and influence stakeholders to maintain delivery momentum
- Define and monitor product KPIs, adoption metrics and risk controls to guide prioritization
- Lead AI‑enabled product development with engineering and data science, ensuring responsible AI, privacy and security
- Design and deliver incident‑management platform capabilities to improve detection, triage, escalation and post‑incident learning
Eligibility
- Domain expertise in payments ecosystem and client services workflow automation
- Experience building and scaling AI‑enabled products and incident‑management platforms
- Bachelor’s degree (or advanced degree) with 5+ years of product management experience in digital/AI solutions
Skills
Product ManagementAIMachine LearningAutomationAgilePaymentsIncident ManagementCloud ServicesAPIsData ScienceRisk Management
About Company
Visa is a global leader in payments technology, enabling transactions for consumers, merchants, financial institutions and governments across more than 200 countries and territories.
