DESIGN RESEARCHER L1

Overview

Wipro Digital is hiring a design researcher to lead user research activities that inform product and service concepts and improve customer experiences. The role requires independent work, strong organizational skills, and the ability to thrive in ambiguous, resource‑constrained environments.

Responsibilities

• Collaborate with cross‑functional teams to identify and prioritize research questions based on project goals and risks
• Develop comprehensive research plans selecting appropriate qualitative and quantitative methods
• Conduct end‑to‑end user research including recruiting, moderation, data collection, and ensuring participant comfort
• Analyze quantitative and behavioral data to generate actionable insights and present findings verbally and in written reports
• Deliver high‑quality study plans, reports, and presentations within tight deadlines while managing multiple projects

Eligibility

• Expertise in user experience research, qualitative and quantitative methods
• 3+ years leading UX research projects (5‑8 years overall experience preferred)
• Degree in design, psychology, sociology, ethnography, business or related field

Skills