Was convenient to book the appointment. However the flows to search for centres, slots is cumbersome, especially on mobile.The colors used are also a little off- putting. Could definitely be made much more simpler, especially for older people to use. Most likely use case is assisted booking. Hopefully the Whastapp bot will helpPleasant surprise was the ease of downloading certificate, the SMS updates on booking
Akshay Kanade
355 days ago
Was convenient to book the appointment. However the flows to search for centres, slots is cumbersome, especially on mobile.The colors used are also a little off- putting. Could definitely be made much more simpler, especially for older people to use. Most likely use case is assisted booking. Hopefully the Whastapp bot will helpPleasant surprise was the ease of downloading certificate, the SMS updates on booking