Track TQ: How can the present Tatkal flows be simplified with tweaks to ensure a hassle free Tatkal booking experience (10am)
The most difficult time to book a ticket on IRCTC is during Tatkal bookings.
While IRCTC has worked tirelessly to ensure one of the highest hit pages in the country stays up at 10am and 10:30am respectively, somewhere the UX has been ignored
Your goal is to bring that focus back.
You need to work out what could be the top 3-4 ways in which the Tatkal Experience can be improved.
Think UX first, radical business ideas later. The current UI is the baseline. You need to improvise it.
Again, we DO NOT want complete redesigns.
This means you have to focus on the UX elements assuming you can't tinker too much with the existing UI.
Do not present beautiful looking designs. They are not important. We need functional design, but excellent UX.
Here's the agenda and timelines you need to follow:
1. 25th Nov: Choose a Pod Master (PM) for your Pod from amongst yourselves and communicate the same to this id
- PM will present to the jury on the final day
- PM will also the be the single point of contact for your Pod for all future communication for this hackathon.
2. 28th Nov: Submit a draft solution. This will be moderated and you will be given a score on 10. You will be able to see scores of other Pods too at this stage. You will also get suggestions for improvement, if any. Non-submissions get a 0
3. 30th Nov: Submit final solution
4. 1st December (3-6 PM): Final Event
On the final day, your group will present the solution to a jury panel
Solution will be sent to General Manager, Internet Ticketing at IRCTC as also Ministry of Railways, post the event
This is a multi city Hackathon and those outside Delhi will login using Google Hangouts (ensure you have access and decent net coverage)
All submission timelines are for midnight of that day and in IST
Other details:
Submission format: There is no restriction on the format used. However here’s what’s recommended: ppt, pdf, images.
Submission style: focus on the content not the style. Avoid verbosity. If needed attach a note with your presentation
If you need guidance on a good way to present, we’ll have a hangout session on the night of the 26th of Nov, 9PM (will happen only if 5+ people are interested). Communicate your interest via your PM (Pod Master).
Time limit: you have 5min to present