Context: IRCTCHackathon:Track 3

Track Pay: How can the payment flow be optimised (UX) to ensure reduction in failure rates as also fast checkouts

Payments are the bane of most e-commerce platforms. This was true 5 years ago. Not today. Especially not the top ones.

Yet on IRCTC, the Payment experience can be significantly improved. How? Tell us, show us.

Analyse the payment flow, the steps, handoffs, the information shown. Compare it with best practices.

And then work out a solution that can improve this flow. Current UI is the baseline.

Again, we DO NOT want complete redesigns. 

This means you have to focus on the UX elements assuming you can't tinker too much with the existing UI.

Do not present beautiful looking designs. They are not important. We need functional design, but excellent UX.

Here's the agenda and timelines you need to follow:

1. 25th Nov: Choose a Pod Master (PM) for your Pod from amongst yourselves and communicate the same to this id

    - PM will present to the jury on the final day

    - PM will also the be the single point of contact for your Pod for all future communication for this hackathon.

2. 28th Nov: Submit a draft solution. This will be moderated and you will be given a score on 10. You will be able to see scores of other Pods too at this stage. You will also get suggestions for improvement, if any. Non-submissions get a 0

3. 30th Nov: Submit final solution

4. 1st December (3-6 PM): Final Event

On the final day, your group will present the solution to a jury panel

Solution will be sent to General Manager, Internet Ticketing at IRCTC as also Ministry of Railways, post the event

This is a multi city Hackathon and those outside Delhi will login using Google Hangouts (ensure you have access and decent net coverage)

All submission timelines are for midnight of that day and in IST

Other details:

Submission format: There is no restriction on the format used. However here’s what’s recommended: ppt, pdf, images. 

Submission style: focus on the content not the style. Avoid verbosity. If needed attach a note with your presentation

If you need guidance on a good way to present, we’ll have a hangout session on the night of the 26th of Nov, 9PM (will happen only if 5+ people are interested). Communicate your interest via your PM (Pod Master). 

Time limit: you have 5min to present