Technical Account Manager, Product Delivery (PAR Retail)

Overview

The Technical Account Manager, Product Delivery will act as Scrum Product Owner for PAR Retail’s digital platform, guiding product requirements, backlog, and delivery across mobile applications. The role collaborates with clients, design, engineering, and internal stakeholders to ensure successful feature releases and maintenance.

Responsibilities

• Define product technical requirements and create delivery plans with clients, designers, and engineering teams
• Act as Scrum Product Owner managing roadmap, backlog, sprint planning, standups, demos, and retrospectives
• Accountable for project results, schedules, deliverables, and preparing status presentations and UAT sessions
• Maintain product documentation and requirements in Confluence and Jira with clear acceptance criteria
• Prepare written communications and provide comprehensive status updates to stakeholders

Eligibility

• Product delivery or technical account management expertise
• 4+ years project/account management or product owner experience, especially with iOS/Android mobile apps
• N/A

Skills