Staff Product Designer, Consumer
Bengaluru, Karnataka, IndiaFull-timePosted Oct 27, 2026
Job Description
Overview
The AI‑first Staff Product Designer will lead the design of consumer‑focused, AI‑powered booking experiences for ServiceTitan’s Homh platform, shaping the brand‑new entry point for homeowners. You will mentor the design team, collaborate cross‑functionally, and define trust‑focused human‑AI interactions.
Experience
8+ years
Responsibilities
- Run discovery research with homeowners and create journey maps, task flows, and prototypes, including AI‑assisted tools
- Design human‑AI interaction patterns that convey confidence, trust, and graceful handling of AI uncertainty
- Collaborate with product, engineering, marketplace operations, and research to ship AI‑driven features that improve booking conversion
- Mentor junior designers, provide feedback, and advocate for user needs throughout the product lifecycle
- Validate product ideas through experimental design, research, and testing of AI feature outputs
Eligibility
- 8+ years experience designing consumer (B2C) marketplace or booking products
- Proven experience designing AI‑powered or AI‑assisted features such as generative AI, recommendation systems, or copilots
- Strong UX research, end‑to‑end ownership, and ability to translate findings into shipped solutions
- Startup or fast‑paced environment background with a self‑starter mindset
- No specific educational requirement (design portfolio and experience required)
Skills
FigmaAI‑assisted designUser researchPrototypingInteraction design
About Company
ServiceTitan is a leading home‑services software platform that connects homeowners with plumbing, heating, AC, and electrical professionals, enabling seamless booking and service management through its consumer‑facing Homh product.
