Job Description
Overview
The role is a Product Manager for Customer Identity & Access Management (CIAM) at Zinnia, responsible for shaping and delivering secure authentication, authorization, and user lifecycle solutions for carriers, distributors, partners, and policyholders. You will work closely with engineering, security, and product teams to balance security, compliance, and user experience.
Experience
5+ years
Responsibilities
- Own the product backlog and drive the CIAM roadmap across consumer, partner and workforce identity
- Write clear requirements and user stories for authentication, authorization and user‑lifecycle capabilities
- Collaborate with Engineering and Architecture on identity protocol decisions and implementations (OAuth 2.0, OpenID Connect, SAML, SCIM)
- Partner with Security, Risk and Compliance to ensure features meet regulatory and industry obligations
- Track performance metrics (e.g., authentication success, MFA adoption) and use data to prioritize improvements
Eligibility
- 5+ years product management experience with focus on identity and access management (CIAM)
- Bachelor’s or Master’s degree in technology or a related field
- Hands‑on knowledge of modern identity standards, protocols and CIAM platforms
Skills
OAuth 2.0OpenID ConnectSAMLSCIMCIAMAgileScrumKanban
About Company
Zinnia is a technology platform that accelerates life and annuities growth, providing enterprise solutions and data insights for insurers. It manages over $180 billion in assets, serves 100+ carrier clients and millions of policyholders, and focuses on bold, collaborative, value‑driven innovation.
