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Context: Conversational UX
India’s Covid-19 vaccination program is now gathering momentum, with 60cr doses administered. However, even now, only about 15% of the eligible population is fully vaccinated, while about 50% has received atleast 1 dose.
At this rate, even by Dec 2021, India would only have vaccinated 32% of its population.
Hence, with the growing availability of vaccines, there is a need to push for vaccinations across channels and make the whole process easier.
Earlier this week, the Ministry of Health made appointment bookings available via a WhatsApp Chatbot.
In this challenge you need to make the appointment booking process, via this WhatsApp chatbot, more intuitive.