Job Description
Overview
Senior UX Designer for Amazon Customer Service, focusing on leveraging generative AI to create intuitive, customer‑centered experiences. The role works within a cross‑functional team to translate complex AI concepts into polished interfaces.
Experience
8+ yrs
Responsibilities
- Contribute to product direction alongside AI scientists, developers, researchers, and product managers
- Translate complex AI and automation concepts into intuitive, easy‑to‑use customer experiences
- Drive innovation through UX design best practices from research to high‑fidelity UI delivery
- Present work to executives and stakeholders and incorporate feedback
- Foster a creative, problem‑solving culture and help raise the bar for customer outcomes
Eligibility
- 8+ years of design experience
- Available online portfolio
- Proficiency with design tools (Photoshop, Illustrator, InDesign) and prototyping using HTML, JavaScript, CSS, Ajax
Skills
PhotoshopIllustratorInDesignHTMLJavaScriptCSSAjaxScrum
About Company
Amazon Customer Service leverages generative AI to reinvent and reimagine customer experiences, offering a collaborative, dog‑friendly environment within the global Amazon ecosystem.
