Senior Product Designer – Cloud

Overview

Hyland is looking for a Senior Product Designer to shape how customers access, organize, and manage their content across the Hyland Content Innovation Cloud platform. The ideal candidate will have a strong voice in the work and the chance to create patterns and systems that scale across teams and products. The role requires a designer who thrives in complex environments and proactively identifies opportunities for greater cohesion.

Responsibilities

• Work closely with product and engineering to build alignment and make smart tradeoffs that address user needs and total cost of ownership.
• Partner with researchers to translate user insights and customer needs into journey maps, stories, flows, concepts, and interactive prototypes.
• Design scalable systems, creating patterns, workflows, and interaction models that hold up across teams, products, roles, and edge cases.
• Design for AI-assisted experiences, shaping how customers discover, understand, and act on their content through AI-powered search, recommendations, and content understanding.
• Drive accessibility as a first-class requirement, ensuring experiences meet WCAG 2.2 AA standards.

Eligibility

• 8+ years of product design experience delivering complex enterprise software with consumer-grade usability and polish.
• Proven accessibility expertise, including delivery of products meeting WCAG 2.2 AA success criteria.
• Design system fluency, with experience applying and extending a component system.

Skills